Return Policy

Your Return request must be made within 15 days from the date of product receipt. Absolutely no returns will be accepted without proof of purchase. A restocking fee of 25% will be charged on all non-defective merchandise.

If the product malfunctions after the 15 day window please refer to the manufacturers warranty and return policies

Any orders returned as unclaimed/undeliverable, will need confirmation of address prior to being reshipped. Should the order be cancelled in lieu of being reshipped a 25% restocking fee will apply.

Please contact Jeff at to arrange Return Authorization and shipping instructions:

IDP International

12930 -140 Avenue

Edmonton, AB

T6V 0C4